#196 Related products directs to wrong url

Posted in ‘Technical Support / Bugs’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by Adam Melcher on Wednesday, 12 March 2025 20:52 UTC

Abraham Tol

Hello here i am again

On my site i have a product with 3 related products. Shows fine

https://dharmashop.tngcentre.org/en/fabrics/brocade-pouch-s-red

However when i click on related product it redirects to homepage

with a strange url: 

https://dharmashop.tngcentre.org/en/component/j2store/products/brocade-pouch-s-green

Hope you have a fix for us

Adam Melcher

Abraham,

 

Whenever you come across a link such as 

component/j2store/products/brocade-pouch-s-red-2

the component/j2store almost always indicates that it can't find the proper menu item for a link (which usually means it wasn't created).  The products you referenced are in the Fabrics > Bags category yet you don't have any published menu item for Bags. I see you have it unpublished which is why it doesn't know where to take the user.  If you wish to have all the products in the categories under Fabrics to be associated to a menu item, then you will either need to publish those sub menu items or add the categories in the Choose A Category field of the Fabrics menu item.

 

Adam

Stay Updated

Subscribe for free and be the first to know about the latest features, updates, and new additions.