#83 Cannot add a technical support ticket

Posted in ‘Customer Service’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by Olivier on Thursday, 19 December 2024 10:49 UTC

Dyfrig Berry

Why can't I add a Technical support ticket after login? There is no New Ticket button for that category of support issues. If I have a problem with the software how can I get support? (By the way - my current problem seems to be with the Royal Mail plugin)

Olivier

Hello Dyfrig,

I have adjusted the access restrictions, you can now file a technical issue.

I apologise for the inconvenience.

Olivier.

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